Safran Electrical Components Canada
London, ON, Canada
POSITION Inside Sales/Customer Service Representative JOB SUMMARY Working with our major customers, the Inside Sales Representative will act as liaison and will be responsible for customer service from inquiries, quoting, bills of material to delivery. ESSENTIAL DUTIES AND RESPONSIBILITIES
Addressing all customer inquiries, and concerns to ensure customer satisfaction
Quote Customer RFQ's ie: create formal quote, collect pricing, calculate sell price, advise delivery etc.
Ability to read drawings is an asset
Review Customer Orders ie: QA Clauses, Pricing, Delivery, Special instructions or Requirements, Terms & Conditions etc.
Retrieving Customer Orders through the internet (experience with Oracle is an asset)
Inputting Customer Orders ie: Creating Sales orders in MRP system
Creating new product forms
Create customs paperwork if applicable for shipments
Conduct...