2 Customer Service jobs

Full-time and Part-time opportunities avialable!  Job Duties Create a sales compass in collaboration with sales teammate to allow for 5-10% travel and any ad hoc requirements that may be presented Prepare and send agendas, and confirm sales meetings for Sales teammate to attend Provide prompt email/phone follow up on all sales promotions, customer inquiries, and document in CRM software Communicate on a daily basis with sales teammate and develop sales strategies for assigned territory Work in tandem with the sales team to develop and execute strategic account objectives Coach and motivate Dealer Staff to meet aggressive sales goals Review and QC orders, process BRF’s, and fill out RMA’s Handle in-bound, technical calls from customers in assigned territory on a daily basis Act as the first point of contact for all technical related calls while sales teammate is on the road Work with Sales Management to ensure travel and appointments are proactively planned, documented and followed-up promptly Gain a keen knowledge on how to advise customers on what products to use for wood protection by wood species, type of building, location, climate, etc. Ensure CRM tool is used daily to track outreach, activity, log and monitor opportunities and results on current business Advise Business Development Manager of new business opportunities and take on accounts once developed in area Identify and work with SansinCare program to submit projects for database and proposals Receive and make calls from/to current local and regional customers (minimum 50 calls/day Attend trade shows, sales meetings, or other sales events when required Other duties and responsibilities as assigned Qualifications Ability to work 40 hours a week at least to reach sales targets, more when travelling Capable of traveling at least 5% of the time, with 10% being the maximum for ad hoc travel  Demonstrated success in sales driven career, attaining and exceeding sales targets Degree or diploma from accredited College/University an asset Superior time management skills, coupled with the ability to organize and prioritize Requirements Reliable form of transportation to get to and from work is a must Excellent English communications skills, both written and verbal Passionate and hard-working with the ability to take direction Ability to make independent decisions in a fast-paced environment Demonstrate a strong sense of urgency and true commitment to customers and team members Able to work independently and as a part of a team Compensation $20 - $25 per hour plus overtime and bonus.  If interested, please respond by submitting your resume to hr@sansin.com . No phone calls please.  We thank all interested candidates, however, only those selected for an interview will be contacted. Sansin Corporation is an equal opportunity employer. We encourage applications from women, Aboriginal peoples, persons with disabilities, and members of visible minority groups. Accommodations are available on request for candidates taking part in all aspects of the selection process.  

Full time and part time availability!  Job Duties With the collaboration of sales teammate and manager, plan meaningful sales travel in advance geared towards sales goals While traveling, submit meeting documentation and notes to head office. Submit all scratch notes and meeting details into CRM and communicate orders to sales teammate to begin processing Work in tandem with the sales teammate to develop and execute strategic account objectives Coach and motivate Dealer Staff to meet aggressive sales goals Identify business growth opportunities and input and update in ACT opportunities. Review and QC orders Handle in-bound, technical calls from customers in assigned territory. Act as primary point of contact while in the office and work in tandem with sales teammate to answer incoming calls Identify training gaps in stores, advise Management and sales teammate of gaps to be closed, plan training, and deliver training accordingly Gain a keen knowledge on how to advise customers on what products to use for wood protection by wood species, type of building, location, climate, etc. Ensure CRM tool is used daily to track outreach, activity, log and monitor opportunities and results on current business Advise Business Development Manager of new business opportunities and take on accounts once developed in area Receive and make calls from/to current local and regional customers, deferring most calls to sales teammate while traveling Deliver sales activity reports to management on a regular basis Attend trade shows, sales meetings, or other sales events when required Set sales targets, analyze results, and strategize accordingly Other duties and responsibilities as assigned Qualifications Ability to work a minimum of 40 hours a week at least to reach sales targets, more when travelling Capable of traveling 25% of the time, including being away for multiple days in a row    Demonstrated success in sales driven career, attaining and exceeding sales targets Degree or diploma from accredited College/University an asset Superior time management skills, coupled with the ability to organize and prioritize Requirements Reliable form of transportation to get to and from work is a must Excellent English communications skills, both written and verbal Passionate and hard-working with the ability to take direction Ability to make independent decisions in a fast-paced environment Demonstrate a strong sense of urgency and true commitment to customers and team members Able to work independently and as a part of a team Compensation  Full Time: 48,000 - 55,000 annually plus bonus If interested, please respond by submitting your resume to hr@sansin.com . No phone calls please.  We thank all interested candidates, however, only those selected for an interview will be contacted. Sansin Corporation is an equal opportunity employer. We encourage applications from women, Aboriginal peoples, persons with disabilities, and members of visible minority groups. Accommodations are available on request for candidates taking part in all aspects of the selection process.