2 Information Technology jobs

Full-Time Position:  Sales/Admin Assistant CashierPRO, based out of Stratford, Ontario, is a leading provider of Point-of-Sale/Inventory Management systems, designed specifically for small-to-mid size Hardware, Home Improvement, Farm Supply and Building Supply dealers across North America. We currently are looking for a Sales/Admin Assistant role, to fill a FULL-TIME position, in our office in Stratford, Ontario, with the possible consideration for working from a home-office, on occasion. Role Duties: cold calling of our target prospects assisting in marketing tasks assume the role of Inside Sales (quoting/ordering new equipment for existing client base) existing client follow-up (promoting new features, helping keep them up-to-date) documentation production   (collaborating on notes, finalizing into format to provide to clients) assisting with HelpDesk phone system – taking calls and forwarding to appropriate support person basic bookkeeping/paperwork management, and other administrative/office tasks, as assigned Required Qualifications and Experience: cold calling experience required 1+ years sales experience, retail or corporate, in the IT sector (computer hardware, software) ability to read, write and communicate fluently in English excellent phone manner strong computer skills required  (MS/Office, Internet) a positive and outgoing personality multi-tasker with excellent organizational skills self learner with ability to apply information and adapt to changes Mon-Fri, 37.5-Hours a week, flex-time , salary target of $18 - $22/hr, depending on experience. For questions regarding this role, or to submit your resume, please send to:     dave.pestill@cashierpro.com .    We thank all applicants, however, only those selected for an interview will be contacted.  No agencies, please.

ITS BUSINESS ANALYST Application deadline: Monday, October 7th - 5:00PM (EST) To apply to this position, please click on the following link: http://adtrk.tw/tp/rj6.sb25_y_K What is an ITS Business Analyst? The ITS Business Analyst’s role is to elicit, analyze, specify, and validate the business needs of project and business stakeholders, be they customers or end-users. This includes interviewing stakeholders and gathering and compiling user requirements to convey to development teams throughout the project and system development lifecycles. This Business Analyst will also apply proven communication, analytical, and problem-solving skills to help support all stages of the IT product/service lifecycle, and to ensure that project deliverables satisfy the requirements of the business stakeholders to maximize the business value delivered. What will you be doing? Collaborate with project team members and business stakeholders on a daily basis in order to determine project vision and scope, brainstorm solutions, and identify opportunities Advise and influence senior leaders on business strategy as it relates to IT and company initiatives Investigate and present IT and business solutions for problems that impact IT products and services utilized by GoodLife Associates and/or GoodLife Members Conduct interviews and product analysis to gather user requirements via workshops, questionnaires, surveys, site visits, workflow storyboards, use cases, scenarios, and other methods Develop and utilize standard templates to accurately and concisely write requirement specifications and user stories Blend IT Service Management and Agile Product/Service Development best practices Translate conceptual business and user requirements into a functional specification in a clear manner that is comprehensible to developers/project team Where necessary, develop prototypes or mockups of user interfaces based on findings Analyze and verify requirements for completeness, consistency, comprehensibility, feasibility, and conformity to standards Work with stakeholders and project teams to prioritize collected requirements and product/service backlogs Create process models, specifications, diagrams, and charts to provide direction to developers and/or the project team Conduct peer reviews to ensure that requirement specifications are correctly interpreted Manage and track the status of requirements throughout the project lifecycle; enforce and redefine as necessary Communicate changes, enhancements, and modifications – verbally or through written communication with project managers, and business stakeholders so that issues and solutions are understood Establish and maintain vendor relationships as required, and assist in conducting research on software and hardware products to justify recommendations and to support purchasing efforts Maintain, review, and manage changes to assigned IT Services as part of a growing catalog of offerings that are deployed and operating Engage with the Help Desk/Support team as a problem analyst and subject matter expert as required in response to IT Service incidents Provide guidance, mentoring and/or instruction to other team members as required Do you have what it takes? 3-5 years related work experience College diploma or university degree Asset if in the field of business administration, computer science, finance, or information systems Certifications in Business Analysis or Project Management would be an asset Working with senior leaders and business stakeholders on business and technical requirements analysis, elicitation, and verification Experience working in an Agile environment as a member of a cross-functional, high-performing team Managing and driving change for a technology product or service roadmap Presenting complex or technical concepts and solutions to senior leaders and other business stakeholders Documentation and Specification Skills; the ability to create clear and concise documentation which may include business cases, functional and non-functional requirements specifications, use cases, user stories and acceptance criteria Visual Modeling; Creation of visual models that support your analysis, such as work-flow and business process diagrams or wireframe prototypes to capture information visually Facilitation and Elicitation Skills; Discover the information to analyze by facilitation of specific types of meetings/interviews such as requirements workshops Working knowledge of business applications such as Microsoft Office 365 Productivity Suite (including Microsoft Outlook, Excel and Word), Atlassian JIRA and other Workflow and Project Management software, and Diagramming solutions such as Lucidchart, Visio and SmartDraw Methodology Skills including but not limited to Microsoft Operations Framework (IT Service Management), Scaled agile and traditional project management frameworks and Business Process Modelling (BPM) Industry and Domain Expertise; knowledge and experience in the field of Health and Fitness Clubs and fitness technology Working Conditions: Open concept office environment Work day typically spent at a sit/stand desk, balanced with time spent meeting and collaborating with business stakeholders and software developers Overtime hours may be required to meet project deadlines What’s in it for you? For a list of the endless company benefits please go to: https://jobs.goodlifefitness.com/page/show/benefits