Kent & Essex Mutual Insurance Company
Jan 23, 2020
Loss Control Coordinator By joining the Team at KENT & ESSEX MUTUAL INSURANCE your career is headed in the right direction! Reporting to the Loss Control Manager, this is a new position providing a full range of administrative support services to the Loss Control team. Responsibilities: Provide a full range of administrative support services which will include dealing with incoming documentation and communications with policyholders and broker partners Receive new loss control requests and assign to the appropriate individual Coordinate inspection appointments with policyholders and schedule appropriately for the Loss Control Representatives At the time of booking inspections, communicate with policyholders providing explanation for what to expect during the inspection Provide follow up on recommendations, edit submitted reports ensuring accurate and error-free First point of contact for the Loss Control Department for policyholders and brokers Act as receptionist, answer phones during normal business hours, provide back-up support for other support staff during lunch hours, vacations, or other authorized absences, as required Confidentially and appropriately collect and disseminate information, ensuring that sensitive, proprietary and confidential information is released only to those authorized. The ideal candidate will possess: Exceptional customer service skills, understanding how to communicate with policyholders and respond to their inquiries 1-2 years office or administrative experience Proven ability to consistently demonstrate high attention to detail and accuracy Superior verbal and written communication skills with internal and external associates Proficient with Microsoft Office Suite including Word, Excel and Outlook Positive attitude and ability to work well within the team Strong work ethic to manage multiple tasks in a busy environment and be able to prioritize. Working knowledge of Cognition + or IBS would be considered an asset; and/or ability to learn new software with ease Preference will be given to those applicants that have: Completed the Business Insurance Program from a Community College Experience within the insurance industry KENT & ESSEX MUTUAL INSURANCE is a well-established local mutual insurance company proudly located in Chatham-Kent, offering a rewarding and positive environment to take that next step in your career. We are a progressive company that believes in giving back to our community, ongoing training and development opportunities as well as providing a competitive compensation package. Qualified applicants should apply in confidence to Human Resources by Friday February 14, 2020 via email: firstname.lastname@example.org . We thank all applicants for their interest and wish to advise that only those candidates selected for an interview will be contacted. Appropriate accommodations will be provided upon request throughout the hiring process as required under the Accessibility for Ontarians with Disabilities Act (AODA).