STIHL Limited 1515 Sise Road, London, ON, Canada
Apr 26, 2018Full-time / Permanent
STIHL Limited, a wholly owned subsidiary of ANDREAS STIHL AG & Co. KG in Germany, is a leader in the distribution of chain saws and handheld outdoor power equipment in Canada. We have an immediate opening at our London head office for a full-time Credit Supervisor . The key responsibilities for this position include: Supervise a staff of two Credit Administrators Manage and foster the business relationships with more than 900 full-service dealers Consistent review and analysis of dealer accounts Work closely with STIHL Regional Managers regarding any credit issues Oversee the sales order release and cash application processes Assist team with collection calls and application of cash receipts during vacation and peak volumes Review and approve new dealer applications Handle telephone and email enquiries from our dealer network in a timely manner Prepare various reports on a monthly basis Prepare for and participate in monthly Credit Department meetings Provide excellent customer service Skills & Qualifications include: Post-secondary education in a related discipline Basic understanding of credit related legislation Ability to use tact and diplomacy when dealing with sensitive matters A minimum of 8 years of credit experience Ability to deal with difficult situations while maintaining a cordial, positive approach Ability to make tough decisions at times Comfortable balancing the needs of various operational departments when making decisions A minimum of 4 years supervisory experience in a Credit Department Exceptional skills with Microsoft Office, particularly Excel Detail oriented Strong organizational and time management skills with the ability to prioritize and meet deadlines in a busy environment Strong interpersonal skills, initiative, and versatility are essential We offer excellent working conditions and a competitive compensation package. If you are interested in applying, please email your resume to the attention of the Human Resources Manager, STIHL Limited - email@example.com We thank all applicants in advance; however only those under consideration will be contacted. Accessibility accommodation is available in all aspects of the recruitment process. Applicants should make this known in advance.