Kent & Essex Mutual Insurance Company

Loss Control Coordinator   By joining the Team at KENT & ESSEX MUTUAL INSURANCE your career is headed in the right direction!   Reporting to the Loss Control Manager, this is a new position providing a full range of administrative support services to the Loss Control team. Responsibilities: Provide a full range of administrative support services which will include dealing with incoming documentation and communications with policyholders and broker partners Receive new loss control requests and assign to the appropriate individual Coordinate inspection appointments with policyholders and schedule appropriately for the Loss Control Representatives At the time of booking inspections, communicate with policyholders providing explanation for what to expect during the inspection Provide follow up on recommendations, edit submitted reports ensuring accurate and error-free First point of contact for the Loss Control Department for policyholders and brokers Act as receptionist, answer phones during normal business hours, provide back-up support for other support staff during lunch hours, vacations, or other authorized absences, as required Confidentially and appropriately collect and disseminate information, ensuring that sensitive, proprietary and confidential information is released only to those authorized. The ideal candidate will possess: Exceptional customer service skills, understanding how to communicate with policyholders and respond to their inquiries 1-2 years office or administrative experience Proven ability to consistently demonstrate high attention to detail and accuracy Superior verbal and written communication skills with internal and external associates Proficient with Microsoft Office Suite including Word, Excel and Outlook Positive attitude and ability to work well within the team Strong work ethic to manage multiple tasks in a busy environment and be able to prioritize. Working knowledge of Cognition + or IBS would be considered an asset; and/or ability to learn new software with ease Preference will be given to those applicants that have: Completed the Business Insurance Program from a Community College Experience within the insurance industry   KENT & ESSEX MUTUAL INSURANCE is a well-established local mutual insurance company proudly located in Chatham-Kent, offering a rewarding and positive environment to take that next step in your career.  We are a progressive company that believes in giving back to our community, ongoing training and development opportunities as well as providing a competitive compensation package.   Qualified applicants should apply in confidence to Human Resources by Friday February 14, 2020 via email:  hr@kemutual.com .  We thank all applicants for their interest and wish to advise that only those candidates selected for an interview will be contacted.  Appropriate accommodations will be provided upon request throughout the hiring process as required under the Accessibility for Ontarians with Disabilities Act (AODA).

Underwriter – Auto Insurance Start the New Year by Joining Our Team Today! KENT & ESSEX MUTUAL INSURANCE is a well-established property and casualty, mutual insurance company proudly located in Chatham-Kent.  We are a progressive, stable company with over 130 years of experience building relationships with our policyholders and broker partners.  As an Underwriter, you will be accountable for high quality underwriting of personal automobile insurance policies (new business, renewals and/or endorsements) in accordance with Company underwriting guidelines and your level of underwriting authority as assigned. The position responsibilities are as follows: Assessing, accepting, and declining new business submissions, within assigned underwriting authority Negotiating mutually acceptable terms and conditions of risk acceptance with brokers while developing and maintaining positive broker relations Review underwriting requests, providing support to brokers confirming the correct rate and clarifying or explaining underwriting rules to ensure they are applied accurately Understanding of and ability to read/interpret auto policy wordings Providing technical support to brokers Participate in insurance industry functions and events in support of building broker relations and continually developing your skills What You Bring to This Role Minimum of 3-5 years of direct Personal Lines Automobile Underwriting experience or direct insurance experience Commercial Auto Insurance / Fleet / or Garage experience would be considered an asset  Strong knowledge of private passenger classes and all miscellaneous vehicle types - preferred Proven decision-making and analytical skills CIP Designation - completed or willing to obtain Exceptional customer service and negotiation skills Excellent verbal and written communication skill You are professional and courteous in all interactions, whether with policyholders, brokers or co-workers You perform well in a busy operation, remain calm under pressure and are able to prioritize appropriately You are a team player who makes work fun for those working around you Strong knowledge of computers, MS Office programs and the ability to learn new software with ease What Do We Offer? An incredible team of smart, diverse and supportive people Comprehensive benefits, ongoing education and competitive compensation A culture of spirit, fun and enthusiasm A company that values our business partners, our community and the health and well-being of our team If you would like the opportunity to join our team and possess the qualifications listed above, please apply in confidence to Human Resources by email :  hr@kemutual.com on or before 4:00 pm on January 23, 2020.  We thank all applicants for their interest and wish to advise that only those candidates selected for an interview will be contacted.  Appropriate accommodations will be provided upon request throughout the hiring process as required under the Accessibility for Ontarians with Disabilities Act (AODA).