HCL Logistics Inc

  • 2021 Oxford St E, London, ON, Canada
Jan 26, 2024
Any
HCL Logistics Inc 2021 Oxford St E, London, ON, Canada
SUMMARY: Reporting to the General Manager, the Quality Assurance and Training Manager will oversee all aspects of the quality system, ensuring performance, accuracy and customer centricity while reinforcing a culture of employee empowerment and growth. RESPONSBILITES: •    Ensure that all team members within the warehouse complete their job duties with quality in mind •    You shall provide training in best practices, ensuring that all team members are aware of and responsible for managing their quality standards, and training staff members on quality control processes and policies •    Design, implement and monitor the Quality Assurance formats and standards •    Develop and manage training strategy and programs to determine training needs •    Meet all client agreed upon KPIs and performance parameters •    Ability to observe, analyze and give constructive feedback •    To identify areas of development and under performance and take corrective actions •    To ensure...