Human Resources Consultant

  • Children's Aid Society of London & Middlesex
  • 1680 Oxford St E, London, ON, Canada
  • Nov 27, 2019
Contract Human Resources

Job Description


Reporting to the Human Resources Supervisor, the Human Resources Consultant develops and carries out Human Resource practices and objectives promoting an employee oriented, high performance culture that emphasizes quality, productivity and standards, and customer service provision.
The Human Resources Consultant coordinates the implementation of services, policies and programs and assists and advises the management team concerning Human Resources best practices.

In all activities, the Consultant acts in accordance with the policies and practices of the Children’s Aid Society of London and Middlesex (CASLM) and all legal and employment standard requirements.

The Human Resources Consultant is a leader and possesses the ability to take action and successfully manage difficult situations.  The position demonstrates leadership behaviours and actions consistent with the CASLM. 

  • Successful completion of post-secondary education with a focus in Human Resources or post graduate studies at a community college in Human Resource Management
  • Certified Human Resources Professional designation required
  • Minimum of 3 years human resource experience preferred
  • Experience in a unionized environment preferred
  • Proven knowledge and skills in the delivery of Human Resource services
  • Strong communication and presentation skills
  • Ability to perform during periods of multiple demands
  • Ability to understand and manage with complex situations
  • Ability to effectively manage conflict and balance competing demands
  • Superior customer service skills with a focus on empowerment, respect and collaboration
  • Proven ability to work collaboratively across the agency
  • Strong computer skills, including Microsoft Word, Excel, and Power Point
  • Strong bias for action, ability to work independently and strong critical thinking and negotiating skills
Ethics, Values and Integrity
  • Understand and act in a manner consistent with the Human Resource Professionals Association
  • Practice in a manner consistent with CASLM values and philosophy
  • Adherence to service model expectations and commitments

Knowledge and Skill: Generic
  • Administer and/or provide People Services in any of the Human Resource areas:
    • Payroll  and Benefits (including OMERS)
    • Human Resource Information System (Avanti)
    • Job Analysis
    • Performance Review
    • Attendance Management
    • Health and Safety
    • Labour Relations and Negotiations
    • Recruitment and Retention
    • Wellness
  • Compile information and maintain records ensuring that all required documentation, necessary to meet standards, is available
  • Identify and report trends and potential system limitations
  • Identify and report potential solutions and action plans
  • Negotiate and support effective conflict resolution seeking a win-win result
  • Conduct all action and activities in accordance with the policies and practices of the CASLM and all legal and employment standards requirements
  • Participate in relevant work groups and committees (i.e. Quality Improvement Projects, CASLM committees, community and provincial groups)
  • Maintain, implement and update human resource policies and procedures as needed
  • Provide information and general advice to all employees regarding Human Resource policies and procedures and services
  • Prepare and reconcile mandatory reports
  • Maintain confidentiality and display respect for employee privacy at all times
  • Maintain current knowledge of legislative changes specific to employment and employment standards
Payroll and Benefits: Specialized Knowledge and Skills
  • Orient new employees to the payroll and benefits system
  • Prepare and process payroll ensuring verification of all input and output. Complete monthly reconciliations
  • Complete monthly payroll summaries and journal entries
  • Prepare government and records of employment ensuring accuracy and timeliness
  • Process and maintain records of leaves of absence, including vacation and sick time, ensuring that payroll and benefit correspond to entitlements
  • Liaison and collaboration with the CASLM Finance Department
Health and Safety: Specialized Knowledge and Skills
  • Orient new employees to the Health and Safety policies and practices
  • Maintain Health and Safety records
  • Develop, update and execute Health and Safety policies and practices
  • Disseminate information about Health and Safety precautions and issues in the workplace. Assume a pro-active position focused on prevention
  • Provide advice and guidance to management and employees about safety practices
  • Respond to Health and Safety concerns efficiently and effectively with a focus on collaboration and inclusion
Team Collaboration & Engagement
  • Establish effective working relationships with colleagues and community partners
  • Relate in a professional, purposeful and transparent manner
  • Collaboratively develop strategies to deliver, improve and evaluate services to employees
  • Communicate and support key internal stakeholders, inclusive of problem solving and troubleshooting support
  • Offer support and extend oneself to team members, colleagues across the CASLM and community partners
Customer Service
  • Honor all the CASLM’s commitments to customers by providing helpful, courteous, accessible, responsive and knowledgeable service
  • Adept at focusing individualized attention resulting in consistent, high-level customer satisfaction
  • Fully available to the customer by being flexible with time and schedule in order to provide information and service
  • Anticipate customer needs and quickly adapts solutions
  • Help customers navigate systems with greater ease by explaining the services offered and the requirements to access services
Health and Safety
  • Delivery of service is completed in a safe manner and exhibits good judgment and problem solving skills.  
  • Ensure the Human Resources Supervisor is apprised of any health and safety issues in the performance of his/her duties in a timely fashion.
All other duties within the spirit, scope and purpose of the job at the management’s request

Interested candidates with the required qualifications should submit their application by using the link on our website found at: