Intake Worker – social services

  • Nokee Kwe
  • 1069 Wellington Road South, Unit 104 , London, ON, Canada
  • May 01, 2021
Student Job

Job Description

JOB DESCRIPTION:  Intake Worker – social services
  Job Summary:

The student will interact and engage with Nokee Kwe’s diverse client population.  They will conduct effective intake assessments and subsequent counselling sessions.  They will write rationales for assisted client service, complete required documentation/paperwork, develop client notes, assist the client with setting next steps, provide agency referrals as needed, enter data in a data-base, create client hardcopy files, follow filing process, write reports, attend case conferences and team meetings, conduct client/agency follow-up, advocate, assist clients with document completion and digital technology, co-facilitate workshops, support reconciliation with Indigenous clients. They will learn and apply facilitation skills/techniques, solicit feedback for improvement, and be able to discuss all Nokee Kwe’s programs and services in a competent manner.  They will provide weekly reports.

This is a Canada Summer Jobs Funded Position for a period of 16-weeks @ 37.5 hours/week.  Rate of pay is $14.25/hour.
Eligible Students must be:
(a) between 15 and 30 years of age (inclusive) at the start of employment;
(b) a Canadian Citizen, permanent resident, or person on whom refugee protection has been conferred under the Immigration and Refugee Protection Act*; and
(c) legally entitled to work according to the relevant provincial / territorial legislation and regulations.

*International students are not eligible. Recent immigrants are eligible if they are Canadian Citizens or permanent residents.

  Essential Job Functions:
  • Working directly with a diverse public demographic and learn to identifying people who need assistance
  • Apply counselling skills to adequately assess a client’s current situation
  • Assessing clients’ needs, situations, strengths, and support networks to determine their goals
  • Developing plans, in conjunction with the client, to improve their clients’ well-being
  • Helping clients adjust to changes and challenges in their lives, such as career change, unemployment, return to school
  • Researching and referring clients to community resources, such as housing, childcare, health care, addictions, clothing, legal aid, etc.
  • Assisting clients with digital applications
  • Advocating and supporting clients to access resources that would improve their well-being
  • Follow up with clients to support their agency referrals, and ensure that their situations have improved
  • Evaluate services provided to ensure that they are effective
  • Learn Indigenous cultural competencies
  • Further develop workplace skills necessary in all fields of study by working as part of a team, and building soft skills related to emotional intelligence.

  Educational and Experiential Requirements:

Post-Secondary graduate and/or current student in one of the following programs:
  • Social work
  • Psychology and/or other human services
  • Career development

Additional Knowledge Requirements:
  • Intermediate Employment Computer/Tech skills
Additional Experience/Skills/Personality:
  • Excellent customer service
  • Indigenous cultural diversity
  • Not-for-profit experience
  • Outgoing and personable
  • Problem solving skills
  • Able to work well within a team setting
  • Time management/organizational/prioritizing skills
  • Social media skills

Additional “Nice to Have’s”:
  • Common Assessment Certification
  • Health and safety/WHMIS
  • Diversity training
  • Privacy training
  • First Aid and CPR

Nokee Kwe
1069 Wellington road South, Unit 104
London, ON N6E 2H6

Deborah Armstrong; Programs Director;