Program Support Worker

  • South London Neighbourhood Resource Centre
  • 1119 Jalna Blvd, London, ON, Canada
  • Aug 19, 2021
Any

Job Description

Report to:  The Settlement Support Worker (two positions) will be an employee of the South London Neighbourhood Resource Centre (SLNRC).  Day-to-day supervision/consultation will be provided by the Director of the Newcomer Settlement Services in the form of formal supervision meetings as well as informal support as requested by the worker.

Commitment:
This is a part time position for (16 hrs./week) that will include working evenings from 5 – 7 pm and Saturdays 9 – 4 pm at SLNRC site and another similar position at Westmount Shopping Centre site

Salary: $21.50/hr.

Responsibilities
  • Welcome newcomers in a warm and friendly manner and respond to their needs
  • Attract participants by implementing an effective program promotion
  • Assist with a variety of administrative tasks such as photocopying, faxing and directing phone calls
  • Provide information to newcomers in a timely manner
  • Direct newcomers and families to scheduled programs and services
  • Provide follow-up with clients
  • Accept other duties as assigned by the Director of the Newcomer Settlement Services
Qualifications:
  • Social worker diploma or related field
  • Minimum one year experience in administrative position is an asset
  • Thorough knowledge of settlement issues facing refugees and new immigrants
  • Experience in conducting various methods of outreach
  • Good written and oral communication skills in English is required
  • Must be competent in Microsoft Office applications such as Word and Excel
  • Ability to work with a diverse population
  • Strong communication and organizational skills
  • Highly motivated and a self- starter
  • Ability to work independently as well as within a team
  • Responsible, trustworthy, approachable and friendly
  • Organized and comfortable with promotion and report writing
  • Ensure appropriate and confidential handling of client information
  • Wears a name badge.
  • Provide a current Vulnerable Sector Check 
  • Attends staff meetings and training opportunities
  • Operate in accordance with policies, procedures, guidelines and protocols of the SLNRC
  • Participate as a member of SLNRC team by furthering collective team goals.
  • Must have a registered Social Insurance Number and eligible to work in Canada

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This is an Internal and External posting. If you are interested in applying for this position, please submit your resume and a detailed cover letter by EMAIL ONLY by September 13, 2021 (5:00pm deadline) to: Vincent Tao, Administration Coordinator at: Vtao@slnrc.ca

We work together to empower and enrich the neighbourhood in an inclusive environment