Report to: The Digital Support Staff will be an employee of the South London Neighbourhood Resource Centre (SLNRC). Day-to-day supervision/consultation will be provided by the Director of Settlement Services in the form of formal supervision meetings as well as informal support as requested by the worker.
Qualifications: Diploma or Bachelor degree in computer science or related field in running computer literacy or related programs will be an asset.
Commitment: Hours: Days, evenings & weekends based on need Week: 37.5hrs/week
Summary of position:
Identify the needs and trends to provide appropriate programs for newcomer clients to enhance their computer skills
In co-ordination with the Newcomer Settlement Services staff, develop, plan and coordinate lessons and activities that support newcomer clients’ acquisition of basic computer skills
Create flyers, posters and other promotional materials to advertise the programs through various channels and platforms
Facilitate computer literacy lessons and activities to teach newcomer clients computer usage skills for their daily life, either in-person or virtual
Instruct in a manner that help newcomers develop confidence in their computer skills
Track and communicate participants' advancement throughout the training period
Administration & Responsibilities:
Provide referral services to newcomer clients in areas pertinent to settlement issues
Maintain accurate written records and files pertaining to settlement services provided to clients.
Enters statistical information in a data system using an IRCC approved tracking system, known as (iCARE)
Ensure appropriate and confidential handling of client information
Attends staff meetings and training opportunities
Operate in accordance with policies, procedures, guidelines and protocols of the SLNRC
Participate as a member of SLNRC team by furthering collective team goals.
Involve resourceful individuals from different community services in these programs
Accept other duties as assigned by the Director of the Newcomer Settlement Services
Additional assets would include:
Experience working within culturally diverse environments
Experience in planning and running computer literacy or related programs
Excellent computer skills and knowledge of relevant software
Ability to work independently as well as within a team.
Passionate about fostering computer literacy
Additional languages are an asset
Must have a current Vulnerable Sector Check
First Aid and CPR certified
Must have a registered Social Insurance Number and eligible to work in Canada.
****************** This is an Internal and External posting. If you are interested in applying for this position, please submit your resume and a detailed cover letter by EMAIL ONLY by September 13, 2021 (5:00pm deadline) to: Vincent Tao, Administration Coordinator atVtao@slnrc.ca
We work together to empower and enrich the neighbourhood in an inclusive environment