Vice President of Claims

  • Kent & Essex Mutual Insurance Company
  • 10 Creek Road, Chatham-Kent, ON, Canada
  • Sep 22, 2021

Job Description

Vice President of Claims
Join Our Team Today!

is a progressive, well-established property and casualty, mutual 
insurance company proudly located in Chatham-Kent providing insurance solutions through our trusted 
network of broker partners.  We value our  employee’s  career  growth  and  ongoing  professional  
development.  We  value  and  support  our  community  and  our business partners and have for over 
130 years.  We believe in doing what's right and feeling good about it. Organizational growth has 
provided this new opportunity of Vice President of Claims, to be added to our team structure.

The Vice President of Claims reports to President & CEO and is a key member of the Leadership Team 
which provides you with the opportunity to be an authentic leader, making ethical decisions while 
you inspire and motivate the claim’s team along the way.  This position is based in Chatham-Kent, 
Ontario with a hybrid of in-office and remote work.

As  the  Vice  President  of  Claims,  you  will  have  a  big  impact  on  the  achievement  of  
the  overall  strategic  direction  and objectives as you oversee the management of Claims 
Operations for Kent & Essex Mutual. The successful candidate will be responsible for driving 
employee engagement, efficient and effective work processes, quality service, effective indemnity 
and legal expense control, proper reserving practices, creating operational efficiencies and 
delivering on Key Performance Indicators (“KPIs”). The Vice President of Claims will be responsible 
to provide visible and effective leadership ensuring that the corporate strategy, business plan 
objectives, initiatives and priorities are implemented, clearly communicated and executed within 
the functional area.

This role is dynamic in nature as the requirements for our policyholders, broker partners, 
employees, and the company overall are ever changing as we progress and grow, therefore, the 
successful candidate must have a proven track record of superior skills in management, leadership, 
employee engagement, driving performance within the claims functional area and change management. 
Additionally, this position will build lasting relationships with executive leadership, key 
business partners, and other stakeholders.

The successful candidate will be a seasoned, innovative leader with at least 10 years of 
progressive senior level experience in  a senior  claim’s management role.   In  addition  to an  
impressive professional career,  this  new leader  will possess an undergraduate degree coupled 
with advanced knowledge of complex claims handling concepts, practices, and techniques, as well as 
experience in the adjudication of complex property and casualty claims.  You are an inspiring and 
genuine people person, with a proven commitment and ability to implement optimum standards of 
service for our policyholders and broker partners while you create and develop a claims operational 
team that is engaged, inspired, and committed to the overall mission and vision of Kent & Essex 
Mutual as you oversee and direct the claims operations for our company.

What We Offer
  • An amazing opportunity to join our leadership team at the executive level to help shape our future
  • An incredible team of smart and supportive people
  • Competitive compensation package which includes benefits, ongoing education, Healthcare Spending Account, and a pension plan
  • Relocation package
  • A  positive  and  spirited  culture  with  a  progressive  company  that  values  diversity,  our  business  partners,  our community and the health and well-being of our team

If you are excited by the opportunity and want to be a part of a team that believes in integrity 
and service, please apply today!

Apply Today!
Please  apply  in  confidence  to  Human  Resources  by  email  to  before  
October  6,  2021.  We  thank  all applicants for their interest and wish to advise that only those 
candidates selected for an interview will be contacted.

We are an equal opportunity employer and are committed to providing employment accommodation in 
accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities 
Act, 2005 (AODA). Kent & Essex Mutual will provide accommodations to job applicants with 
disabilities throughout the recruitment process. If you require an
ccommodation, please notify us and we will work with you to meet your needs.