Clinician, Case Management

  • Canadian Mental Health Association, Thames Valley Addiction and Mental Health Services
  • Woodstock, ON, Canada
  • Nov 19, 2021
Contract Medical Nurse Other

Job Description


Union – Classification: Case Management Clinician – (OPSEU,OXFORD)

(STATUS: Full-Time, Contract up to 12 Months)

(Woodstock-Multi-Site Accountability; Oxford Catchment Area)

Application Deadline - November 30, 2021



Working within a multi-disciplinary team framework throughout Oxford County, the Case Manager will provide support to individuals with a serious and persistent mental illness, developmental disorder, or Acquired Brain Injury.

RATE: $31.37 per hour, as per most recently ratified Collective Agreement


  • 35 hours/week, flexible time schedule
  • 9% in lieu of benefits
  • Healthcare of Ontario Pension Plan (HOOPP)


  • Establish a working and supportive relationship with clients
  • Assess clients’ mental, physical and emotional functional abilities and needs and investigates client’s present resources
  • Liaise with other professionals and with the community for the benefit of the client while adhering to the principle of confidentiality.
  • Advocate for client rights as necessary or ensure self-advocacy
  • Support and assists family members with issues related to the client’s mental illness
  • Devise a service plan with the client, establishing goals to meet determined needs
  • Provides skill teaching, concrete counselling, and support to clients to assist in goal achievement
  • Monitor symptomology, medication, and activities of daily living to help improve individuals’ ability to function on a day to day basis and within the community
  • Provide assistance with financial management.
  • Provide crisis support and crisis prevention planning
  • Provide vocational and occupational support
  • Work in collaboration with partners and various CMHA teams including Housing, Court, Crisis, and Concurrent Teams to provide timely interventions
  • Provide discharge planning
  • Maintain current and accurate client documentation records as per agency policy
  • Ongoing professional skill development/continuing education towards the delivery of mental health and addiction services.
  • Ensure that all program/caseload information is handled according to organizational standards of privacy and confidentiality


Formal Education

  • RPN, RN, OT, BSW or MSW required
  • Currently registered or in the process of registering with the Ontario College of Social Workers and Social Service Workers, the College of Nurses of Ontario, or the College of Occupational Therapists of Ontario is required, as per the Collective Agreement


  • Experience and detailed knowledge of serious mental illnesses usually gained by several years of working with this population
  • Experience in working in a community-based setting with an extensive knowledge of social assistance programs and both generic and specialized local social support networks is essential
  • Experience in crisis intervention/management and crisis resolution
  • Experience working with individuals with an ABI or Development Disability
  • Experience in the treatment of Addictions


  • Crisis Management/Intervention Skills
  • Knowledge of Psycho-social Rehabilitation
  • Extensive knowledge of Services in Oxford County
  • Ability to develop short and long term treatment plans in conjunction with the individual
  • Planning and organizational abilities
  • Ability to advocate and coordinate service access
  • Extensive knowledge of pharmaceuticals used in the treatment of mental illness & experience in monitoring/administration of medication
  • Extensive knowledge of the support/treatment services network in Oxford County and of regional services commonly accessed by the Program
  • Knowledge of legal system
  • Excellent communication skills
  • Strong active listening and verbal communication skills
  • Ability to build relationships
  • Computers skills

Additional Qualifications

  • A valid drivers’ license
  • Computer Skills
  • Bilingual both official languages, preferred; préférence sera accordée aux candidats qui sont compétents dans les deux langues officielles du Canada
  • Ability to attend work regularly

CMHA Thames Valley Addiction & Mental Health Services requires that all staff members be fully vaccinated against COVID-19, with the rare exemption of those individuals who cannot be vaccinated due to permitted approved exemptions (medical reasons or religious grounds as recognized in the Ontario Human Rights Code). Proof of full vaccination or approval of exemption, will be required; further details will be provided to those candidates moving forward in the recruitment process

Please apply through our website:

APPLICATION DEADLINE - November 30, 2021:

Our recruitment process allows us to learn about your previous work experience, your qualifications and your commitment to fulfilling our vision. While we appreciate the interest of all applicants, only those individuals being considered for a position will be personally contacted by someone from the interview team. 

We welcome and encourage applications from all members of our community including persons of any gender, gender identity, gender expression, or sexual orientation, persons with disabilities, Indigenous persons, and members of visible minorities. If you require accommodations related to a disability at any point during the recruitment process, please contact 

Is this job accessible via public transportation?


Compensation for this position meets the minimum requirements of a "Living Wage" in the job location