Manager of Patient Care

  • Dunn Audiology
  • 3 1140 Southdale Rd W, London, ON, Canada
  • Apr 27, 2022
Part-time Administrative/Office/Clerical

Job Description

Why Work at Dunn Audiology?

Dunn Audiology is an independent and locally owned audiology clinic, located in southwest London, Ontario. Dunn Audiology was established in July 2014. The clinic is planning to expand its staff, in order to maintain and grow the positive relationships with all patients.  We are seeking a clinic coordinator to work part time, with the possibility of a full time position in the future. Our ideal candidate would be someone who is interested in participating in all aspects of a growing private practice.

Services We Offer Patients:

Dunn Audiology prides ourselves on providing exceptional hearing care that meets the needs and expectations of our all valued patients. We always put the patient first. Our services include hearing assessments for adults and children, hearing aid prescriptions and fittings of all manufacturers, hearing aid repairs, assistive listening devices, counselling and other hearing needs. 

Responsibilities:

  • Administrative duties for Dunn Audiology’s audiologists 

  • Answering phone calls and emails

  • Scheduling and confirming appointments

  • Marketing - managing digital and traditional marketing strategies, as well as developing new ones

  • Manage invoicing and accounts receivables with patients and third-party insurance companies

  • Help with basic cleaning/repairs of hearing aids if needed

  • Other day-to-day operational tasks

Our Ideal Candidate Will Have the Following Essential Skills: 

  • A love and passion for helping people

  • Experience in administration and/or healthcare clinics

  • Strong computer skills

  • Compassion and empathy towards patients and their families

  • Professional oral and written communication skills 

  • Excellent time management skills with the capacity to deal with deadlines 

  • Initiative to participate in all aspects of running a private practice

To Apply:

To apply, please submit your resume with cover letter directly to Andrea Dunn, by email at andrea@dunnaudiology.ca

Please Note: Only those who submit a cover letter with their resume will be reviewed. Dunn Audiology thanks all applicants for their interest; however only those selected for an interview will be contacted. Dunn Audiology welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. Should an applicant be selected for an interview - please inform Dunn Audiology of any required accommodations. If an applicant or successful candidate requests an accommodation, adjustments to support specific needs will be made.