Temporary Meter Data Management Representative

  • London Hydro Inc.
  • 111 Horton St E, London, ON, Canada
  • Mar 15, 2023
Temporary Accounting/Finance

Job Description

lt;span style=quot;font-size:10ptquot;gt;lt;span style=quot;font-family:Arial,sans-serifquot;gt;lt;span style=quot;color:blackquot;gt;London Hydro Inc. is currently recruiting for a Temporary MDM Representative to work in our Meter Data Management Department for approximately nine months.amp;nbsp; lt;/spangt;lt;/spangt;lt;/spangt;lt;br /gt; lt;span style=quot;font-size:10ptquot;gt;lt;span style=quot;font-family:Arial,sans-serifquot;gt;Under the direction of the MDM Supervisor, the Temporary MDM Representative will analyze meter reading exceptions and select a course of action to ensure both timely and accurate billings.lt;/spangt;lt;/spangt;lt;br /gt; lt;br /gt; lt;span style=quot;font-size:10ptquot;gt;lt;span style=quot;font-family:Arial,sans-serifquot;gt;lt;stronggt;JOB DUTIESlt;/stronggt;lt;/spangt;lt;/spangt;lt;br /gt; lt;span style=quot;font-size:10ptquot;gt;lt;span style=quot;font-family:Arial,sans-serifquot;gt;As part of your responsibilities as an lt;stronggt;MDM Representative,lt;/stronggt; you will:lt;/spangt;lt;/spangt; lt;ulgt; lt;ligt;lt;span style=quot;font-size:11ptquot;gt;lt;span style=quot;font-family:Calibri,sans-serifquot;gt;lt;span style=quot;font-size:10.0ptquot;gt;Analyze meter data exceptions, investigate and correct discrepancies and choose appropriate course of action such as recheck, estimate, accept or adjust.lt;/spangt;lt;/spangt;lt;/spangt;lt;/ligt; lt;ligt;lt;span style=quot;font-size:11ptquot;gt;lt;span style=quot;font-family:Calibri,sans-serifquot;gt;lt;span style=quot;font-size:10.0ptquot;gt;Create, distribute, track and close service orders for check reads, move outs, and meter irregularities.lt;/spangt;lt;/spangt;lt;/spangt;lt;/ligt; lt;ligt;lt;span style=quot;font-size:11ptquot;gt;lt;span style=quot;font-family:Calibri,sans-serifquot;gt;lt;span style=quot;font-size:10.0ptquot;gt;Investigate low reads, missed or stale reads, service orders that could not be completed, access issues, continuous estimates and determine appropriate course of action.lt;/spangt;lt;/spangt;lt;/spangt;lt;/ligt; lt;ligt;lt;span style=quot;font-size:11ptquot;gt;lt;span style=quot;font-family:Calibri,sans-serifquot;gt;lt;span style=quot;font-size:10.0ptquot;gt;Initiate calls and correspondence to customers to advise them to meet their obligations or schedule service order appointments.lt;/spangt;lt;/spangt;lt;/spangt;lt;/ligt; lt;ligt;lt;span style=quot;font-size:11ptquot;gt;lt;span style=quot;font-family:Calibri,sans-serifquot;gt;lt;span style=quot;font-size:10.0ptquot;gt;Respond to inquiries from other departments.lt;/spangt;lt;/spangt;lt;/spangt;lt;/ligt; lt;ligt;lt;span style=quot;font-size:11ptquot;gt;lt;span style=quot;font-family:Calibri,sans-serifquot;gt;lt;span style=quot;font-size:10.0ptquot;gt;Notify Electric and Water Meter shops of meter irregularities, health amp;amp; safety hazards and suspected theft.lt;/spangt;lt;/spangt;lt;/spangt;lt;/ligt; lt;ligt;lt;span style=quot;font-size:11ptquot;gt;lt;span style=quot;font-family:Calibri,sans-serifquot;gt;lt;span style=quot;font-size:10.0ptquot;gt;Test MDM related systems as an end user.lt;/spangt;lt;/spangt;lt;/spangt;lt;/ligt; lt;ligt;lt;span style=quot;font-size:11ptquot;gt;lt;span style=quot;font-family:Calibri,sans-serifquot;gt;lt;span style=quot;font-size:10.0ptquot;gt;Create and maintain procedures and MDM-related system processes, participate in documenting workflow and step-by-step processes and assist in the training of new personnel.lt;/spangt;lt;/spangt;lt;/spangt;lt;/ligt; lt;ligt;lt;span style=quot;font-size:11ptquot;gt;lt;span style=quot;font-family:Calibri,sans-serifquot;gt;lt;span style=quot;font-size:10.0ptquot;gt;Perform other duties related to the above job purpose.lt;/spangt;lt;/spangt;lt;/spangt;lt;/ligt; lt;ligt;lt;span style=quot;font-size:11ptquot;gt;lt;span style=quot;font-family:Calibri,sans-serifquot;gt;lt;span style=quot;font-size:10.0ptquot;gt;Adhere to all Occupational Health and Safety Act rules and regulations, the IHSAamp;#39;s Electrical Utility Safety Rules, London Hydro safe work practices and procedures, and all components of London Hydroamp;#39;s health and safety program.lt;/spangt;lt;/spangt;lt;/spangt;lt;/ligt; lt;/ulgt; lt;br /gt; lt;span style=quot;font-size:11ptquot;gt;lt;span style=quot;font-family:Calibri,sans-serifquot;gt;lt;stronggt;QUALIFICATIONSlt;/stronggt;lt;/spangt;lt;/spangt;lt;br /gt; lt;span style=quot;font-size:12ptquot;gt;lt;span style=quot;font-size:10.0ptquot;gt;The qualified Temporary Meter Data Representative we seek for this opportunity must be able to meet the following requirements:lt;/spangt;lt;/spangt; lt;ulgt; lt;ligt;lt;span style=quot;font-size:10ptquot;gt;lt;span style=quot;background-color:whitequot;gt;lt;span style=quot;font-family:Arial,sans-serifquot;gt;Excellent communication skills both verbal and writtenlt;/spangt;lt;/spangt;lt;/spangt;lt;/ligt; lt;ligt;lt;span style=quot;font-size:10ptquot;gt;lt;span style=quot;background-color:whitequot;gt;lt;span style=quot;font-family:Arial,sans-serifquot;gt;Proficiency using personal computers; this includes excellent Word and Excel skillslt;/spangt;lt;/spangt;lt;/spangt;lt;/ligt; lt;ligt;lt;span style=quot;font-size:10ptquot;gt;lt;span style=quot;background-color:whitequot;gt;lt;span style=quot;font-family:Arial,sans-serifquot;gt;Excellent keyboarding skillsamp;nbsp; lt;/spangt;lt;/spangt;lt;/spangt;lt;/ligt; lt;/ulgt; lt;br /gt; lt;span style=quot;font-size:10ptquot;gt;lt;span style=quot;font-family:Arial,sans-serifquot;gt;lt;stronggt;lt;span style=quot;color:blackquot;gt;Wage:amp;nbsp; lt;/spangt;lt;/stronggt;lt;span style=quot;color:blackquot;gt;$22.11 per hourlt;/spangt;lt;/spangt;lt;/spangt;lt;br /gt; lt;br /gt; lt;span style=quot;font-size:10ptquot;gt;lt;span style=quot;font-family:Arial,sans-serifquot;gt;lt;stronggt;lt;span style=quot;color:#222222quot;gt;NOTE:lt;/spangt;lt;/stronggt; Please note that applicants who receive any conditional offer of employment fromamp;nbsp;London Hydroamp;nbsp;will be required to provide proof that they are fully vaccinated with a COVID-19 vaccine approved by Health Canada as a condition of employment and to maintain their status as fully vaccinated as a condition of continued employment.amp;nbsp;London Hydroamp;nbsp;will consider individual requests for accommodation by applicants who cannot be fully vaccinated due to grounds protected under theamp;nbsp;lt;emgt;Human Rights Codelt;/emgt;.lt;/spangt;lt;/spangt;lt;br /gt; lt;br /gt; lt;span style=quot;font-size:10ptquot;gt;lt;span style=quot;font-family:Arial,sans-serifquot;gt;lt;stronggt;lt;span style=quot;color:#4b4d4fquot;gt;About London Hydrolt;/spangt;lt;/stronggt;lt;/spangt;lt;/spangt;lt;br /gt; lt;span style=quot;font-size:10ptquot;gt;lt;span style=quot;font-family:Arial,sans-serifquot;gt;lt;span style=quot;color:#4b4d4fquot;gt;For over a century, lt;stronggt;London Hydrolt;/stronggt; has been providing safe, affordable and reliable electricity to a diverse customer base. We are one of the areaamp;rsquo;s larger employers, with a highly skilled and motivated team of people across many different occupations. Through this dedicated team and an extensive network of overhead and underground power lines, we power over 160,000amp;nbsp;homes and businesses, and continue to improve the way people live and work.amp;nbsp;lt;/spangt;lt;/spangt;lt;/spangt;lt;br /gt; lt;span style=quot;font-size:10ptquot;gt;lt;span style=quot;font-family:Arial,sans-serifquot;gt;lt;span style=quot;color:#4b4d4fquot;gt;Living in London offers many lifestyle benefits. Develop your career at London Hydro.amp;nbsp;lt;/spangt;lt;/spangt;lt;/spangt;lt;br /gt; lt;span style=quot;font-size:10ptquot;gt;lt;span style=quot;font-family:Arial,sans-serifquot;gt;lt;span style=quot;color:#4b4d4fquot;gt;Watch the short video below for more details!lt;/spangt;lt;/spangt;lt;/spangt;lt;br /gt; lt;span style=quot;font-size:10ptquot;gt;lt;span style=quot;font-family:Arial,sans-serifquot;gt;lt;a href=quot;https://www.youtube.com/watch?v=yEdz7h_2qYUamp;amp;t=2squot; style=quot;color:blue; text-decoration:underlinequot;gt;https://www.youtube.com/watch?v=yEdz7h_2qYUamp;amp;t=2slt;/agt;lt;ugt;amp;nbsp;lt;/ugt;lt;/spangt;lt;/spangt;lt;br /gt; lt;span style=quot;font-size:10ptquot;gt;lt;span style=quot;font-family:Arial,sans-serifquot;gt;lt;stronggt;lt;span style=quot;color:blackquot;gt;For more information, and to apply:lt;/spangt;lt;/stronggt;lt;/spangt;lt;/spangt;lt;br /gt; lt;span style=quot;font-size:10ptquot;gt;lt;span style=quot;font-family:Arial,sans-serifquot;gt;lt;span style=quot;color:blackquot;gt;To find out more about London Hydro, as well as this and other opportunities to join our team, please visit our website at lt;/spangt;lt;a href=quot;http://www.londonhydro.comquot; style=quot;color:blue; text-decoration:underlinequot;gt;lt;stronggt;lt;span style=quot;color:blackquot;gt;www.londonhydro.comlt;/spangt;lt;/stronggt;lt;/agt;lt;stronggt;lt;span style=quot;color:blackquot;gt;. lt;/spangt;lt;/stronggt;lt;span style=quot;color:blackquot;gt;If you are both qualified and safety-focused, we invite you to submit your cover letter and resume as a single document (in .pdf or .docx format, only), saving the file as your last name and first name with no spaces (i.e., LastnameFirstname), by lt;/spangt;lt;stronggt;lt;span style=quot;color:blackquot;gt;Friday, Marchamp;nbsp;24,amp;nbsp;2023, lt;/spangt;lt;/stronggt;lt;span style=quot;color:blackquot;gt;to: lt;stronggt;Human Resources Department, London Hydro Inc., P.O.amp;nbsp;Boxamp;nbsp;2700, London,amp;nbsp;ON N6Aamp;nbsp;4H6. Fax: lt;a href=quot;tel:519-661-5164quot;gt;519-661-5164lt;/agt;. E-mail (quote lt;emgt;Temporary MDM Representative lt;/emgt;in the subject linelt;/stronggt;lt;/spangt; lt;stronggt;lt;span style=quot;color:blackquot;gt;and ensure that you lt;ugt;attachlt;/ugt; your resume): lt;/spangt;lt;/stronggt;lt;a href=quot;http://../../AppData/Roaming/DAY%20Templates%20amp;amp;%20Graphic%20Standards/E_Letterheads%20amp;amp;%20Templates/DAY%20Communications/Copy/jobs@londonhydro.comquot; style=quot;color:blue; text-decoration:underlinequot;gt;lt;stronggt;jobs@londonhydro.comlt;/stronggt;lt;/agt;lt;stronggt;lt;span style=quot;color:blackquot;gt;.amp;nbsp;lt;/spangt;lt;/stronggt;lt;span style=quot;color:blackquot;gt;The successful candidate will be required to complete a Criminal Record Check prior to the commencement of employment. lt;/spangt;lt;/spangt;lt;/spangt;lt;br /gt; lt;span style=quot;font-size:10ptquot;gt;lt;span style=quot;font-family:Arial,sans-serifquot;gt;lt;span style=quot;color:blackquot;gt;London Hydro is an equal opportunity employer. Accommodation is available under the lt;emgt;Human Rights Codelt;/emgt; and the lt;emgt;Accessibility for Ontarians with Disabilities Act.lt;/emgt;lt;/spangt;lt;/spangt;lt;/spangt;lt;br /gt; lt;span style=quot;font-size:10ptquot;gt;lt;span style=quot;font-family:Arial,sans-serifquot;gt;lt;emgt;lt;span style=quot;color:blackquot;gt;While we appreciate all applications received, only those invited for an interview will be acknowledged. Any personal information submitted will be managed in accordance with the requirements of the Municipal Freedom of Information and Protection of Privacy Act and will be used only to determine eligibility for employment.lt;/spangt;lt;/emgt;lt;/spangt;lt;/spangt;lt;br /gt; lt;span style=quot;font-size:10ptquot;gt;lt;span style=quot;font-family:Arial,sans-serifquot;gt;lt;emgt;lt;span style=quot;font-size:10.5ptquot;gt;lt;span style=quot;color:blackquot;gt;In accordance with Canadian immigration requirements, this advertisement is directed to applicants who are authorized to work in Canada.lt;/spangt;lt;/spangt;lt;/emgt;lt;/spangt;lt;/spangt;lt;br /gt; lt;br /gt; amp;nbsp;