Claims Adjuster

  • Usborne and Hibbert Mutual Fire Insurance Company
  • 507 Main St S, Exeter, ON, Canada
  • Apr 05, 2023
Financial Services

Job Description

We are seeking applications for the permanent full-time position of Claims Adjuster. 

The successful candidate will be responsible for handling Multi-Line claims with a focus in Accident Benefits. This will be a fast-paced environment where your professionalism, accuracy and efficiency will be key to your success in juggling multiple competing tasks. This position is located in Exeter with a hybrid work environment.

  • Analyze and interpret insurance policy wording to determine coverage and evaluate entitlements that are fair and equitable.
  • Communicate in a timely and respectful manner with customers, claimants, lawyers and insurers to settle claims.
  • Conduct investigations.
  • Ensure all claims are clearly documented and that legislative requirements are met.
  • Handle claims as per company protocols and timelines.

  • 2+ years of claims handling experience.
  • A college diploma or a university degree is an asset.
  • Preference for those with experience includes work in the insurance industry, or working towards your Chartered Insurance Professional Designation (CIP).
  • An ability to demonstrate strong negotiation and decision-making skills.
  • Exceptional customer service skills.
  • Ability to multitask and thrive in a fast-paced environment.
  • Excellent written and verbal communication skills.

  • Health and wellness focus with company paid benefits, a health care spending account and pension plan.
  • Opportunities for ongoing training and development – paid continuing education courses, insurance institute designations, onsite training and development is encouraged.
  • Flexible work hours, team environment, including employee appreciation and recognition.
  • Community connection and involvement including one paid volunteer day each year.

Please visit to learn more about our company.

Competition closes 4:30 PM on Friday, April 28, 2023.  If interested in joining our team, email a cover letter and resume in confidence to

We appreciate all responses and advise only those applicants selected for an interview will be contacted.

In accordance with the “Personal Information Protection and Electronic Documents Act”, personal information is collected and will be used for the purpose of candidate selection. Accommodations are available for all parts of the recruitment process. Applicants need to make their needs known in advance.