Property Claims Adjuster

  • Kent & Essex Mutual Insurance Company
  • 10 Creek Road, Chatham-Kent, ON, Canada
  • Apr 14, 2023
Any Insurance

Job Description

Kent & Essex Mutual Insurance Company is a well-established property and casualty, mutual insurance company proudly located in Chatham-Kent.  We are a financially strong and progressive company with over 135 years of experience building relationships with our policyholders, broker partners and community partners. 

We are currently recruiting for a Property Claims Adjuster to join our growing team. All levels of experience will be considered.


As an Adjuster, you will be expected to: conduct thorough investigations, determine coverage and validity of claims, interview and communicate with insureds, claimants, and witnesses, inspect claim sites, and negotiate settlements. Adjusters review the policy wordings to confirm applicable coverage for the loss, as well as set adequate reserves while maintaining the proper level of privacy, discretion, and confidentiality at all times.

The Claims Adjuster handles a variety of claims in several lines of insurance business including, Liability, Commercial, Property, and/or Farm. As an Adjuster you will balance your time between the office and working at the site of the claim to conduct investigations while utilizing your own vehicle for travel.


  • Graduate of a community college program or equivalent work experience and job knowledge.
  • Strong industry knowledge (preference will be given to experienced applicants / junior applicants can apply).
  • Knowledge and understanding of the life cycle of an insurance claim.
  • Analytical, research and basic mathematical skills along with basic understanding of building construction materials and techniques.
  • Required – Candidates must possess a valid Ontario Driver’s Licence with a clear Motor Vehicle Driver (MVR) report with no major violations and/or convictions and valid insurance or the means to travel daily for work.
  • Excellent verbal and written communication skills.
  • Ability to work independently in high pressure or emotional situations.
  • Ability to remain professional and tactful when dealing with difficult and challenging situations.
  • Ability to develop and maintain productive working relationships with peers, clients, and industry professionals.
  • Proficient in MS Office Suite.
  • Experience with Guidewire would be considered an asset. 

What Do We Offer?

  • A diverse, collaborative, and supportive team
  • A company that values our business partners, our community and the health and well-being of our team
  • Extensive benefit and compensation package which includes a pension.
  • This role is in-office with travel outside of the office daily, with some flexibility to work remote.
If you would like the opportunity to join our team and possess the qualifications listed above, please apply in confidence to Human Resources by applying here: Careers - Apply Here. Applications will be accepted until 4:00 pm on May 5, 2023. 

We thank all applicants for their interest and wish to advise that only those candidates selected for an interview will be contacted.  Appropriate accommodations will be provided upon request throughout the hiring process.