Job Summary
The Communications Coordinator will focus on external marketing and communications. They will work with a team to leverage key messages, to further the mission and vision of Nokee Kwe’s strategic goals and priorities. They will possess a fervent interest in good writing, creativity, and social media.
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Essential Job Functions:
- Attend program, staff and annual general meetings when required
- Participate in cross-training as required
- Attend and complete required training/professional development
Client Service:
- Communicate effectively and in plain language with individuals, teams, stakeholders, vendors, and the larger community that Nokee Kwe serves
- Apply their customer service skills in day-to-day work as they participate in teams, juggling multiple priorities and timelines
Teamwork:
- Work as part of a team to develop creative communication strategies, discuss market analytics and demographics, present innovative ideas and concepts, and share strategies
- Work in small and large groups to meet goals/outcomes that effect the whole organization
Communication:
- Assist in the development of communication strategies and plans that promote and profile Nokee Kwe’s programs and services
- Perform market research and review internal analytics and evaluates effectiveness
- Create and release the messaging for various media and play a key role in the areas of writing, content development, social media and market research
- Write clearly and concisely, and be able to see problems and solutions from different viewpoints
Digital:
- Make use of technology on a daily basis
- Use the computer and online software skills (Excel, Word, Adobe PDF, CRM, Google docs & Analytics, online social media platforms including Facebook, Twitter)
- Be familiar with web content management software, specifically WordPress
Leadership:
- Suggest innovative ideas in brainstorming sessions and team meetings
- Take a lead role in the presentation of social media campaigns, and website review, revision, and processes
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Educational and Experiential Requirements:
- post –secondary degree/diploma in a related field (e.g., Communications, Business/Marketing, Public Relations, English, Social Media Studines, Political Science)
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Additional Knowledge Requirements:
- Cultural diversity and inclusion
- Working with adults
- Principles of privacy legislation
- Community resources
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Additional Experience/Skills/Personality:
- Excellent customer service
- Outgoing, personable, solid team player
- Essential skills training/experience
- Organizational, and time management skills
- Able to meet targets
- Demonstrated ability to work independently
- Case and file management skills
- Computer skills (e.g. data entry, MS Word, email, web browsing, remote work tools, social networking, attachments- power point and/or excel an asset)
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Additional “Nice to Have’s”:
- Health and safety
- Cultural diversity training
- Privacy training
- First Aid and CPR
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