Classification & Regular Hours
Hours per Week: 35
Salary Grade: 14
Since 1878, Western University has been committed to serving our communities through the pursuit of academic excellence and by providing students, faculty, and community members with life-long opportunities for intellectual, social, and cultural growth. We seek excellent students, faculty, and staff to join us in what has become known as the "Western Experience" - an opportunity to contribute to a better world through the development of new knowledge, new abilities, new connections, and new ways to make a difference.
The Department of Western Technology Services (WTS) is a central source committed to providing high-quality, cost-effective technology solutions and services to the campus community in support of the teaching and research missions of the University. WTS works collaboratively with other IT groups within Western’s faculties and support units to leverage central supported technology solutions and services where it makes sense.
The WTS Services & Application Support Team is responsible for providing a broad range of 1st and 2nd level technical support for all WTS services and applications available to Western faculty, staff and students.
The Technical Support Specialist (Learning Management System) is a key member of the Services & Application Support Team who provides support for Western’s Learning Management System and its associated suite of tools which are a mission-critical part of Western’s technology services. The role provides escalated technical support and consultation to faculty and staff using the LMS and associated tools in their courses. The Specialist fulfills the role of solution specialist in supporting and assisting faculty and staff in leveraging and using the suite of LMS tools, including providing technical support, documentation, and training.
Knowledge, Skills & Abilities:
Western Values Diversity
The University invites applications from all qualified individuals. Western is committed to employment equity and diversity in the workplace and welcomes applications from women, members of racialized groups/visible minorities, Indigenous persons, persons with disabilities, persons of any sexual orientation, and persons of any gender identity or gender expression.
Accommodations are available for applicants with disabilities throughout the recruitment process. If you require accommodations for interviews or other meetings, please contact Human Resources at email@example.com or phone 519-661-2194.
Interested applicants are asked to visit: https://recruit.uwo.ca for further information and to apply online referencing job #30825 by 11:59PM on May 23, 2023.
We thank all applicants for their interest; however, only those chosen for an interview will be contacted.