Inside Sales Representative

  • The Sansin Corporation
  • 111 MacNAB Avenue, Strathroy, ON, Canada
  • Feb 22, 2018
Any Administrative/Office/Clerical

Job Description

Founded in 1986, The Sansin Corporation is a global leader in environmentally-friendly wood protection, focused on creating the best performing, most beautiful water-borne wood finishes in the world.

Our innovative research and development program has made us the leader in developing environmentally-friendly alternatives to traditional wood coatings and preservatives. With a growing network of dealerships across Canada, the United States, Western Europe and Russia, Sansin Enviro Stains are fast becoming the worldwide choice for customers who demand the absolute best in performance and beauty for their homes.

Sansin is currently seeking an Inside Sales Representative to join our team. This is a full-time position that provides sales and customer-focused professionals with an opportunity to be instrumental in growing markets throughout North America and building a satisfying career in a growing industry with the leading environmentally-friendly coating technologies company. Successful candidates must have applicable sales experience in a related industry.

What Makes Sansin Special?

  • Dedicated to the success and growth of our employees through focused training, manager accessibility and support, and exciting incentives.
  • Committed to environmentally-friendly wood protection since our founding. Every day we fulfill the promise of naturally perfect wood protection.
  • Our sales teams are dedicated to making our independent dealers competitive, successful and prosperous through high performing products, stellar customer service, coaching and meeting with regional contractors, builders, wood suppliers and other key businesses.

What Makes a Sansin Sales Rep Successful?

Those who are successful at Sansin demonstrate determination, are proactive and self-driven, have an entrepreneurial spirit, competitive drive, and eagerness to learn about our products and how they uniquely protect and enhance wood. They must have a strong desire to provide exceptional customer service to our customers and be creative in identifying new ways to help dealers grow and expand their business.

What Does an Inside Sales Representative do?
The Inside Sales Representatives is part of the SansinCare team – a group within Sansin who works in tandem with the Outside Sales Reps to achieve high sales growth through expanding business with existing accounts and closing new business. The Inside Sales Representative focuses on supporting current customers through telephone-based support and developing proactive maintenance programs for large residential/commercial projects.

Specific Areas of Responsibility:

  • Work in tandem with Outside Sales to develop and grow Sansin markets, in assigned territory/markets
  • Coach/motivate Outside Sales to meet aggressive sales goals
  • Review and QC orders
  • Handle in-bound, Tier 1 technical calls from customers in assigned region
  • Work with Outside Sales to ensure travel and appointments are proactively planned, documented and followed-up promptly
  • Identify training gaps in stores, advise and guide closing gaps with outside sales reps
  • Develop maintenance plans for large residential/commercial projects
  • Ability to advise customers on what products to use for wood protection by wood species, type of building, location, etc.
  • Ensure CRM tool is used regularly to track outreach, activity, log and monitor opportunities and results on current and new business
  • Deliver sales reports to management on regular basis


  • Must have demonstrated success in a sales-driven career, attaining and exceeding sales targets
  • Excellent communications skills, both written and verbal
  • Passionate and hard-working
  • Assertive and self-motivated
  • Ability to take direction
  • Superior time management skills, coupled with the ability to organize and prioritize
  • Ability to work 40 hours minimum a week to reach sales targets
  • Receive and make calls from/to local and regional customers (approximately 25 calls per day)
  • Ability to make independent decisions in a fast-paced environment
  • Demonstrate a strong sense of urgency and true commitment to customers and team members
  • French fluency, a plus

Please forward your resume to